Privacy

PRIVACY POLICY

We are committed to protecting our clients'personal data.

Therefore, we are committed to respect the rules for the protection of personal data with regard to the personal data of our clients and users of this site, in all situations where personal data is collected and processed.

WHY IS THIS POLICY FOR THE PROTECTION OF PERSONAL DATA?

In this Policy we intend to make known to our clients and users of this website the general rules for the processing of personal data, which are collected and processed in strict respect and compliance with the provisions of the personal data protection legislation in force at each time, namely Regulation (EU) 2016/679 of Parliament European and Council, April 27 2016 ("RGPD").

We respect best practices in the field of personal data security and protection and have taken the necessary technical and organisational measures to comply with the RGPD and ensure that the processing of personal data is lawful, fair, transparent and limited to authorised purposes.

We are committed to the protection and confidentiality of personal data and have adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights to the respective holders.

What is the basis of this data protection policy?

This Data Protection Policy applies exclusively to the collection and processing of personal data for which we are responsible for their processing, within the framework of the services and products made available to our customers and users on this website.

There may be links to other websites on this website that we do not know about. The provision of such links is done in good faith and it is not our responsibility to collect and process personal data through these websites, nor to assume any responsibility for such websites, in particular as to their accuracy, credibility and functionality.

What are personal data?

Personal data are any information of any kind and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

A natural person who can be identified, directly or indirectly, in particular by reference to a name, identification number, location data, electronic identifiers or one or more specific elements of his physical, physiological, genetic, mental, economic identity shall be deemed to be identifiable, cultural or social.

WHAT IS THE TREATMENT OF PERSONAL DATA?

The processing of personal data shall consist of an operation or set of operations carried out on personal data or sets of personal data, whether or not by automated means, including collection, registration, organisation, structuring, preservation, adaptation, recovery, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction.

WHO IS RESPONSIBLE FOR DATA TREATMENT?

The entity responsible for processing personal data is the company or entity to which this website is intended, and which determines the purposes and means of processing it.

For this purpose, if the personal data subject needs to contact the data controller, you can do so through our contacts present on this website.

WHO'S THE DATA PROTECTION CHARGE?

The Data Protection Officer plays a relevant role in the processing of personal data, ensuring, inter alia, compliance of data processing with existing legislation, verifying compliance with this Data Protection Policy and defining clear rules for the processing of personal data, ensuring that everyone who entrusts you with the processing of your personal data is aware of how we treat them and what rights they have in this regard.

Therefore, personal data holders, if they wish, may address a communication to the Data Protection Officer on matters related to the processing of personal data, using ou r email or contact form on this website.

What are the types of personal data processed?

We have processed the personal data necessary for the provision of services and/or the supply of products, as well as for marketing purposes, treating data such as name, address, telephone number and email address, among others, requiring the holder of such data to accept this Privacy Policy, aware that at any time you may delete or request their deletion as well as alter the data.

Personal data will also be processed, if authorised by the respective holder, for the purposes of disseminating services and/or products within our newsletter for strictly internal use and will never be transferred to third parties.

If the client/user has prior consent, it may be withdrawn at any time without, however, the lawfulness of the treatment performed on the basis of the previously given consent being compromised.

As your consent is imperative, we have adopted a technical position and means so that, not only by removing your permission from our databases, we prefer to delete your data completely, which will happen IMMEDIATE and most of the time automatically through the mechanisms present on this site for that purpose, without prejudice to cases in which you are required to submit a service or product that you have acquired on this website. In such cases disposal will be scheduled until such product/service is provided and/or sent to you.

When and how do we collect your personal data?

This Privacy Policy only covers this website, so obtaining the data here will be through the same or through registration in our newsletter, registration in our client a rea or submitting email using the existing form on this website for that purpose, and prior consent is always required the personal data subject.

If the personal data holder is not our client, your personal data will only be processed when they are made available, including by subscription to the newsletters, in which case the rules of this Data Protection Policy will apply.

Personal data collected may be processed in a computerised or automated manner, ensuring in all cases strict compliance with personal data protection legislation, being stored in specific databases, created for this purpose and under no circumstances, the data collected shall be used for any purpose other than that for which it was collected or given consent by the data subject.

WHO ARE THE DESTINATORS OF PERSONAL DATA?

Without prejudice to the recipients indicated throughout this Privacy Policy, we may communicate the personal data of the client/user for the purpose of fulfilling legal obligations, in particular to police, judicial, fiscal and regulatory authorities.

WHAT IS THE PURPOSES OF THE TREATMENT OF PERSONAL DATA AND ITS LEGAL FUNDS?

In general, the personal data collected are based on and intended for the management of the contractual relationship in cases of obtaining products or services through this website and/or for information and marketing actions through our newsletters.

In addition, personal data may also be processed for the purpose of complying with legal obligations and for the purposes of investigating, detecting and prosecuting serious crimes.

HOW LONG DO WE STORE YOUR PERSONAL DATA?

The period of time during which personal data are stored and stored varies according to the purpose for which the information is processed.

Indeed, there are legal requirements that require data to be kept for a minimum period of time. Thus, where there is no specific legal requirement, the data will be stored and stored only for the minimum period necessary for the purposes for which it was collected or further processed, as defined by law.

What are your rights as such?

As holders of personal data, the right of access, rectification, updating, limitation and erasure of personal data is guaranteed to customers and/or users at any time (except for data that are indispensable to the provision of the services or the fulfilment of legal obligations to which the person responsible for the the right of opposition to their use for commercial purposes and to withdrawal of consent, without this compromising the lawfulness of the processing carried out under that consent, as well as the right to data portability.

HOW CAN YOU ACCESS, RETAIL, PRESENT, LIMITAR, APPEAL, OPPOSE YOURSELF TO CARRY OUT YOUR PERSONAL DATA, OR REMOVE CONSENTITY?

Without prejudice to the provisions of the RGPD, the personal data holder may do so, directly or upon written request, through the contacts made available on this website.

HOW CAN YOU OPPOSE TO RECEIVE CONTACTS FOR MARKETING PURPOSES?

We may send informative e-mails known as newsletters to our users who have subscribed to this in our newsletter and have given us their advice. You can delete your contact via the link to that effect in all newsletters we send or contact us for that purpose.

How can you recover?

Without prejudice to the possibility of making representations directly through the contacts made available on this website, you may also complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts made available by this entity for this purpose.

WHAT MEASURES HAVE BEEN ADOPTED TO ENSURE THE SAFETY OF YOUR PERSONAL DATA?

We follow industry standards to protect your details during transmission and, once received, implement various measures to maintain the security of the personal data you have transmitted to us.

In the meantime, you should be aware that no electronic transfer or storage method is 100%safe. That's why, in the most sensitive area of law enforcement, we can't be held accountable for any claims. LOSSES AND DANCES, INCLUDING, WITHOUT LIMITATIONS, DIRECTLY LOST, INDIRET, SPECIAL, PUNITIVE, INCIDENTIAL OR CONSEQUENTIAL OR DANGERS INCORRED BY YOU OR ANY USER RELATING TO INFORMAL FRAUD, RISKS OR ANY OTHER INFRACTION OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCEPTED OR DISCLOSED WITHOUT OUR EXPRESSED AUTHORISATION.

IN WHAT CIRCUMSTANCES IS THERE A COMMUNICATION OR TRANSFER OF DATA TO OTHER ENTITIES?

Under no circumstances will we cede your personal data obtained through this site to any third party for any purpose whatsoever.


HOW DO WE USE COOKIES?

A cookie is a small text file, which is placed on your hard drive from a web page and allows websites to remember your choices, dates and previous routes on the site. These are also used to prevent you from having to repeatedly enter your personal information and password whenever you use our website.

Cookies have no harmful effect on your processor and do not contain viruses. Cookies from our websites do not display information regarding your personal data. You can disable the use of cookies in your browser settings at any time.

Generally, cookies on our websites are only used for anonymous and statistical evaluation and for the purpose of improving customer guidance.

Click here to learn more about our Cookie Policy.

CHANGES TO OUR PRIVACY POLICY

We reserve the right, at any time, to re-adjust or change this Personal Data Protection Policy, and users of this website should visit this privacy policy regularly to keep track of any changes that may be made to it.